1. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email, venue name)
Payment information (processed securely through Stripe)
Compliance data (incidents, training records, audits)
Staff information for compliance tracking
Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Monitor and analyze trends and usage
Detect and prevent fraud and abuse

3. Data Storage and Security

Your data is stored securely using Supabase, with servers located in secure data centers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Security measures include:

Encryption of data in transit and at rest
Regular security audits and updates
Access controls and authentication
Regular backups and disaster recovery procedures

4. Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

With your consent
To comply with legal obligations
To protect our rights and prevent fraud
With service providers who assist in operating our service (e.g., payment processing)
In connection with a business transfer or acquisition

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will delete or anonymize your data upon request, except where we are required to retain it by law or for legitimate business purposes.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt-out of marketing communications
Object to processing of your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@complyo.com